Welcome Back!
We're so glad you're with us for another year😀
We have some changes we want to go over with you, as well as some new features & services we are excited to announce. Read over this page to get up to date.
changes & updates
This year, there is
🥳NO price increases
✨NEW services & conveniences
⚙️Slight tweaks to the way we operate
📱A NEW phone number to contact us. It is (423) 707-8293.
New Year, New Stuff
Besides a slight redesign and fresh coat of paint on our website, here's the cool stuff:
🎂Birthdays
You will now receive a free mowing service on your birthday! Just let us know the month and day when you renew your service so we can add it to your account.
🌶️Hot Sauce is Back
Due to popular demand, we now sell our hot sauce year round! You can click here to buy some.
💸Financing
We're happy to announce that we now offer payment plans on jobs estimated over $1,000. Visit this page for details.
🆕Services
We now offer pet waste cleanup. Visit the Poop Scoopin' page to learn more about it.
We also now offer gravel driveway installation.
📁Google Drive Folders (beta)
We will begin rolling out dedicated personal cloud folders. This will be a place for us to upload important photos and documents pertaining to the work we do for you. They are free, easy to use, and powered by Google Drive. You can click here to learn more and get a demo preview of how it works.
We have revised some of the benefits included with Premium. Here's everything there is to offer:
Priority & Preferred Scheduling
Exclusive Discounts
Priority Customer Support
Extended Service Warranties
FREE Soil Sample Test Each Year
ZERO Card Processing Fees
Unlimited FREE Quote Revisions
Still only $10/month. Cancel anytime.
Greasing the Wheels
We have changed a few things about the way we operate:
Customers on a monthly billing cycle will now be billed on the 1st day of each month.
It has been brought to our attention that there have been some errors with billing. After adopting a new payment processing platform last year, there were some hiccups. Some customers reported incorrect processing fees. Moving forward, all payments made with a debit or credit card will incur a 3% processing fee. To avoid this, you may pay with a bank account (ACH transfer) or join TurfWorks Premium.
We have always offered free quotes to everyone. As we have grown our customer base by almost triple in the past 3 years, we have slightly tweaked the way we do quotes. Now, everyone is entitled to 1 free quote with 1 free revision per job. Each additional revision to a quote is $10. This is to help cover time spent putting together project ideas, researching prices, and sourcing materials so we can provide you with the best results possible.
We have upgraded company phones and now have a new phone number. It is (423) 707-8293. Please save it to your contacts so you'll know it's us.
General Info Refresh
Nothing new, just reiterating
🌦️Weather Policy
If the area is experiencing extreme rain, wind, or other precipitation, we will most likely be closed for the day. We will plan to reschedule any jobs to the next business day. If that isn't possible, we will refund payment and return to normal service schedule.
🕗Hours of Operation
We are open from 8am-6pm Monday-Friday, by appointment only on Saturdays, and closed Sundays. During normal hours, you can expect us to return a text, call, or email. We never ignore you, just give us time to respond during our busy work day.
📅Operating Season
Our standard months of operation are March-November. Typically from the first full week of March through the last week of November. These dates could fluctuate depending on the weather closer to time.
Thank you so much for your continued business and support! We couldn't do what we do without you❤️